Responsible Gaming
Gaming Should Be Entertainment
At Spinbit Casino, we believe online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Play only with money you can afford to lose, and set strict limits before you start.
We are committed to promoting safe and responsible gaming practices for all our players in New Zealand.
Age Verification
You must be 18 years of age or older to access and use Spinbit Casino. In New Zealand, the legal age for gambling is 18 years. We strictly enforce age verification during registration and reserve the right to request proof of identity at any time.
If you are under 18, please do not attempt to register or gamble on our platform.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, food, utilities)
- Hiding gambling activity or lying about time spent gambling
- Feeling anxious, irritable, or guilty about gambling
- Neglecting family, work, or social responsibilities
- Spending more time and money on gambling than intended
- Failed attempts to cut down or stop gambling
- Borrowing money to gamble
- Loss of control over gambling habits
- Using gambling to escape problems or negative emotions
If you recognise any of these signs in yourself or someone else, seek help immediately.
Self-Help Tools & Protections
Spinbit Casino provides the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a session or over time
- Reality Checks: Receive periodic reminders about how long and how much you've been playing
- Session Time Limits: Automatically log out after a set period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account for a cooling-off period
- Account Closure: Permanently close your account if needed
Access these tools in your account settings at any time. We encourage responsible players to use these features as part of their gaming strategy.
Support Organizations & Help Services
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (PGF) – Free helpline for New Zealanders
Phone: 0800 664 262 (Free call)
Website: www.pgf.nz - Gambling Helpline – Samaritans
Phone: 0800 802 040
Email: [email protected] - Dunstan Hospital – Problem Gambling Services
Wellington-based specialist service
Phone: 04 460 2000
International Resources
- GamCare (UK) – Support and self-help tools
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
All of these services are confidential, free, and available 24/7.
If You Need Help
Don't struggle alone. If you feel your gambling is becoming a problem, reach out to one of the support services listed above. There is no shame in seeking help – these organisations exist to support you.
You can also speak with a member of the Spinbit Casino support team about your concerns. We take responsible gaming seriously and are here to help.
This information is provided for harm minimisation purposes only. Spinbit Casino is committed to responsible gaming in accordance with New Zealand gambling regulations. For more information about our terms and conditions, please visit our website or contact our support team.